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How to enroll in your Amex Benefits: Enroll to get statement credits and more

Many American Express cards offer benefits that require enrollment. These “enrollment required” benefits like statement credits or Priority Pass lounge access can provide a large amount of the value that your Amex card offers. And it’s important to enroll because, without enrollment, you won’t be eligible to get these benefits.

Here’s our quick guide on how to enroll in your American Express card benefits.

How to enroll in benefits through the website or mobile app

You can enroll in your Amex benefits on either the mobile app or the Amex website. Here is a step-by-step guide on how to enroll through either place.

How to enroll in an Amex benefit from

You can enroll in benefits through the Amex account management portal at Here’s how to enroll through the website, step-by-step. Screenshots are from the desktop version of the website, but the mobile website works similarly.

First, log into your account at using the username and password you use to manage your account. If you haven’t created an Amex online account, you’ll need to do that before enrolling in your benefit. You can create an Amex online account from a link found after you click “Log In” at the top of the page.

Next, you’ll select the card that has the benefit you want to enroll in from the panel in the upper right corner of the page. Clicking the card icon will show you all of the cards that are available in the Amex portal. Select the card with the benefit you want to enroll in from this list.

Screenshot from Amex online portal. Shows the main navigation sections and the Rewards & Benefits sub-navigation section.
Rewards & Benefits section of cardmember portal at
Resy Credit enrollment panel with Enroll Now button
Enrollment panel for an Amex benefit

Next, use the menu at the top of the page to click on “Rewards & Benefits” and then choose “Benefits” from the secondary menu on the Rewards & Benefits page.

On this page, you may see a panel showing your progress toward earned benefits with some cards, but if you scroll down, you’ll see a section called “All Benefits.” Within the All Benefits section, you’ll find a number of tiles corresponding to available benefits on your card. Find the tile of the benefit you need to enroll in.

The benefit tile should show “Enrollment Required” and a button that says “Enroll Now.” Click “Enroll Now.” An example of a benefit tile offering enrollment is shown to the right.

On the next page, you’ll likely be giving the change to review terms and conditions of benefit. Some benefits may require you to provide additional information. Proceed through the screens you see until you get a confirmation of your enrollment. In most cases, you’ll also get email confirmation of your enrollment.

If you’re unsure of whether you’ve enrolled in a benefit, you can look under the Rewards and Benefits section of the Amex website or call the customer service number on the back of your card.

How to enroll in an Amex benefit from the Amex mobile app

Card Benefits screen of the Amex mobile app. Page shows several benefits, including two benefits that require enrollment. The Disney Bundle Credit benefit has already been enrolled and shows "Enrolled." The Equinox+ Credit benefit has not been enrolled and shows a button, "Enrollment Required."
Card benefits screen of the Amex mobile app

The Amex mobile app offers another (and in our view easier) way to enroll in your card’s benefits. Here’s how to enroll in your benefits from the mobile app.

Log into the Amex mobile app and select the card you want to enroll from the home screen. In the most current version of the app, you can swipe back and forth between cards to select your card. You can also select a card from the list by clicking the cards icon at the upper-left corner of the screen.

Next, click on the “Membership” button at the bottom of the screen. Under the Membership screen, you can scroll down to the section titled “Benefits.” Click “View All” under the benefits section to go to the benefits page.

On the benefits page (pictured to the right), you’ll see a list of benefits. Benefits that require enrollment will display either “Enrolled” or “Enrollment Required.” If you click on “Enrollment Required” you’ll get a chance to review benefit terms and conditions and enroll in the benefit. Once you successfully enroll in a benefit, you’ll see a confirmation in the app. Most of the time, you’ll also receive an email from Amex confirming your enrollment.

If you’re unsure of whether you’ve enrolled in a benefit, you can look for the “Enrolled” badge on a benefit in the mobile app or call the customer service number on the back of your card.

Bottom line: Enrollment is simple.

In general, I enroll in every Amex benefit I believe I will use when I get my card so that I don’t miss out. Enrolling in your Amex benefits is a simple way that you can make sure you’re getting the most from your Amex card.

About the author

  • Aaron Hurd

    Aaron Hurd is a credit card, travel rewards, and loyalty program expert. Over the past 15 years, he has authored over a thousand expert contributions published by leading outlets including WSJ, TIME, Newsweek, Forbes, NerdWallet, The Points Guy, Bankrate, CNET, and many others. He has also served in consulting roles for many of these same outlets, designing content strategy, hiring teams of teams of editors and contributors, developing thought-leadership pieces, and ghost-editing for senior editors. Aaron is well-known in the miles and points community and regularly presents about travel rewards at conferences like the Chicago Seminars and Minnebar. Aaron has enjoyed the game of optimizing credit card rewards since getting his first credit card shortly after he turned 18. He started learning about credit cards and travel rewards from the (now defunct) FatWallet Finance forums and FlyerTalk. He holds more than 40 open credit cards and has first-hand experience with almost every major credit card product.

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