Many American Express cards offer benefits that require enrollment. These “enrollment required” benefits like statement credits or Priority Pass lounge access can provide a large amount of the value that your Amex card offers. And it’s important to enroll because, without enrollment, you won’t be eligible to get these benefits.
Here’s our quick guide on how to enroll in your American Express card benefits.
How to enroll in benefits through the website or mobile app
You can enroll in your Amex benefits on either the mobile app or the Amex website. Here is a step-by-step guide on how to enroll through either place.
How to enroll in an Amex benefit from AmericanExpress.com
You can enroll in benefits through the Amex account management portal at AmericanExpress.com. Here’s how to enroll through the website, step-by-step. Screenshots are from the desktop version of the website, but the mobile website works similarly.
First, log into your account at https://www.americanexpress.com/ using the username and password you use to manage your account. If you haven’t created an Amex online account, you’ll need to do that before enrolling in your benefit. You can create an Amex online account from a link found after you click “Log In” at the top of the page.
Next, you’ll select the card that has the benefit you want to enroll in from the panel in the upper right corner of the page. Clicking the card icon will show you all of the cards that are available in the Amex portal. Select the card with the benefit you want to enroll in from this list.
Next, use the menu at the top of the page to click on “Rewards & Benefits” and then choose “Benefits” from the secondary menu on the Rewards & Benefits page.
On this page, you may see a panel showing your progress toward earned benefits with some cards, but if you scroll down, you’ll see a section called “All Benefits.” Within the All Benefits section, you’ll find a number of tiles corresponding to available benefits on your card. Find the tile of the benefit you need to enroll in.
The benefit tile should show “Enrollment Required” and a button that says “Enroll Now.” Click “Enroll Now.” An example of a benefit tile offering enrollment is shown to the right.
On the next page, you’ll likely be giving the change to review terms and conditions of benefit. Some benefits may require you to provide additional information. Proceed through the screens you see until you get a confirmation of your enrollment. In most cases, you’ll also get email confirmation of your enrollment.
If you’re unsure of whether you’ve enrolled in a benefit, you can look under the Rewards and Benefits section of the Amex website or call the customer service number on the back of your card.
How to enroll in an Amex benefit from the Amex mobile app
The Amex mobile app offers another (and in our view easier) way to enroll in your card’s benefits. Here’s how to enroll in your benefits from the mobile app.
Log into the Amex mobile app and select the card you want to enroll from the home screen. In the most current version of the app, you can swipe back and forth between cards to select your card. You can also select a card from the list by clicking the cards icon at the upper-left corner of the screen.
Next, click on the “Membership” button at the bottom of the screen. Under the Membership screen, you can scroll down to the section titled “Benefits.” Click “View All” under the benefits section to go to the benefits page.
On the benefits page (pictured to the right), you’ll see a list of benefits. Benefits that require enrollment will display either “Enrolled” or “Enrollment Required.” If you click on “Enrollment Required” you’ll get a chance to review benefit terms and conditions and enroll in the benefit. Once you successfully enroll in a benefit, you’ll see a confirmation in the app. Most of the time, you’ll also receive an email from Amex confirming your enrollment.
If you’re unsure of whether you’ve enrolled in a benefit, you can look for the “Enrolled” badge on a benefit in the mobile app or call the customer service number on the back of your card.
Bottom line: Enrollment is simple.
In general, I enroll in every Amex benefit I believe I will use when I get my card so that I don’t miss out. Enrolling in your Amex benefits is a simple way that you can make sure you’re getting the most from your Amex card.
